Every job we arrange is quoted individually, on the phone, before anything is dispatched. This page explains what goes into that number, what we commit to once you have it, and how to get it quickly.
Fast Towing USA is a dispatch and referral company. We do not own tow trucks. When you call, we locate an available licensed, independent operator in your area and arrange the service on your behalf. That is why there is no price list on this site: the same job costs different amounts in different places, because the independent operators we work with charge different rates for their equipment and their market.
The job itself matters just as much. Towing a sedan across town on a flatbed is not the same work as winching a loaded pickup out of a rural ditch at night. One national figure would be wrong for most callers, and a range wide enough to cover every case would tell you nothing. So instead of publishing a number we cannot stand behind, we build a quote for your situation and tell you what it is before you decide.
Six things shape the number you hear on the call. We ask about each so the quote reflects the job you actually have, not an average.
A standard tow, a flatbed tow, a winch-out or recovery, a jump start, a lockout, a tire change, and a fuel delivery each involve different equipment and time on site, so each is priced on its own terms.
A car, SUV, or pickup is handled by a standard light-duty truck. Motorcycles need different securing and usually ride on a flatbed. Heavy-duty vehicles such as box trucks, RVs, or commercial rigs need specialized equipment that fewer operators carry, and the quote reflects that.
For tows, the most common structure is a hook-up charge that covers arriving and loading your vehicle, plus a per-mile charge for the distance to your destination. We confirm both the pickup point and the destination on the call so the mileage in your quote matches the real trip.
Rates differ between a city center, a suburb, and a rural road, and a recovery from a highway shoulder can involve extra safety measures. The operator's travel time to reach you is also part of the picture.
Many operators charge differently overnight, on weekends, and on holidays. When that applies to your request, it is built into the quote you hear on the call rather than added afterward.
If your vehicle is off the road, stuck, or in a tight spot that is hard to reach, winching or additional labor may be needed. Wait time on site beyond what was arranged can also affect the price. If wait time can be charged on your job, we tell you how it is measured and when it would start as part of the quote on the call, so it is never something you first learn about at payment.
You hear the quote, and the arrival window, before anything is dispatched. We ask about your situation, build the quote, and read it back to you on the call together with the operator's estimated arrival window. No operator is sent until you have heard both and agreed.
You can decline. A quote is an offer, not a commitment. If it does not work for you, say no and the call ends there; nothing is dispatched and you owe nothing.
The quote is the total, and our coordination fee is inside it. Fast Towing USA is paid for finding and arranging the operator, and that fee is part of the number you are quoted. We do not add a separate dispatch, referral, or booking charge later. The quote is the total you will be asked to pay for the job as described, whoever collects it, including any tax that applies. If something must be listed separately in your state, for example sales tax or a card-processing charge, we say so when we give the quote and include it in the total we state.
If the job on site is different, you hear about it before more work is done. A quote is based on what you tell us. If the operator arrives and finds the situation materially different from what was described, for example the vehicle is further off the road than expected or needs a flatbed rather than a wheel-lift, the price may change. Operators who take jobs from us agree, as a condition of receiving them, to explain what changed and what it means for the price before doing any additional work, not when it is time to pay. You can decline the additional work. If the job as originally described can still be done, it is done at the quoted price; if it cannot, you pay only for any service actually performed and, where one was disclosed at booking, the cancellation fee, and nothing else.
Cancellation terms are told to you at booking. Once an operator is on the way, a truck and driver are committed to you, and cancelling may result in a cancellation fee. If one could apply, we tell you before you accept the quote: whether it applies, when it starts, how it is calculated, and how it would be collected. We never charge a card you give us for any amount other than the quote, as revised only in the way described above, and a cancellation fee disclosed at booking.
You know who collects payment. Depending on the job, payment may be collected by Fast Towing USA or by the operator who performs the service. We confirm which it is, and the accepted methods, when you accept the quote. If Fast Towing USA collects payment and the service is not performed for a reason that is not within your control, you are refunded in full.
If something does not match, call us. If the amount you are asked to pay, or who is asking for it, is different from what we confirmed on the call, call 833-995-7717 before you pay. The same number reaches our office team. We review the call recording and the operator's report, and if the reason for a higher amount was already covered by your quote, you will not pay more than the quote for it: where we collected payment we refund the difference, and where the operator collected it we pursue the difference with the operator on your behalf. Our Terms & Conditions set all of this out in full.
The quote is only as good as the description behind it. Having these details ready lets us build it in one pass and lowers the chance of a change once the operator arrives.
Not sure about something? Say so. We would rather ask a follow-up question than quote the wrong job.
Because the same job costs different amounts in different places. We do not own the trucks; the independent operators we work with charge different rates for their equipment and their market, and the job itself varies even more. Rather than publish a figure that would be wrong for most callers, we quote each request individually before dispatch.
It is the total for the job as you described it, including any tax that applies, whoever collects it. If the operator arrives and finds the situation materially different, the price may change, but operators who take jobs from us agree to explain what changed and why before doing any additional work, and you can decline that work.
Yes. Our coordination fee is part of the quoted amount. We do not add a separate dispatch, referral, or booking charge afterward, and the quote is the total you will be asked to pay for the job as described.
No. If the quote does not work for you, you can decline on the call, no operator will be sent, and you owe nothing.
There may be. Once an operator is en route, cancelling may result in a cancellation fee. If a fee could apply to your booking, we tell you before you accept the quote: whether it applies, when it starts, how it is calculated, and how it would be collected.
Depending on the job, payment may be collected by Fast Towing USA or directly by the independent operator who performs the service. We confirm which it is, and the accepted payment methods, when you accept the quote. If Fast Towing USA collects payment and the service is not performed for a reason that is not within your control, you are refunded in full.
It can. Many operators use different rates for after-hours and holiday calls. When that applies to you, it is already included in the quote you hear on the call, not added later.
Call 833-995-7717 before you pay. We review the call recording and the operator's report. If the reason for a higher amount was already covered by your quote, you will not pay more than the quote for it: where we collected payment we refund the difference, and where the operator collected it we pursue the difference with the operator on your behalf.
Call with your location and vehicle details. We build the quote while you are on the line, and nothing is dispatched until you say yes.